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DODO Ordered a new mobile phone ... again hassle, after hassle A simple concept like "we live on the corner of x Street and y Road" is just TOO DIFFICULT !? The property address (according to Council and Telephone service provicders) is "y" and the postal address is "x" It's just not worth the hassle of a CHEAP SERVICE (and its not cheap anyway) when we have to repeat ourselves over and over again, to this staff member and that staff memeber, and they STILL CANNOT GETread more
Their advertisement tends to always be promoting huge savings, discounts with unlimited internet access, wide coverage etc. I have utilised a number of telco suppliers from the major well-known brands like Optus, Telstra, Vodaphone. Dodo, by far has been the most competitive in price, however the downfall is the quality of service and network coverage is nowhere acceptable in comparison to the other leaders in the market. Of course due to major cost savings,read more
terrible terrible service, and i only signed up with dodo 2 days ago again i was on the phone for at least 3 hours talking to every tom, dick and harry and there supervisors, each of them promising something that never got told about to the other sales reps, at one point i created a conference call with 2 dodo sales reps, and it was clear as day they were not on the same page and we verbally fighting between each other, while i had them on mute, at one point one sales repread more
Agree worst customer service i have ever experienced. I cant emphasize enough how Incompetent they are I tried to contact 2ue (radio) station in Sydney but I was kept waiting to long will try again the message needs to get out to the public to stay away from this organisation.
Dodo Don't answer the phone. Their adsl is problematic. Do yourself a favor and use a different provider
Ha im on the phone with dodo now. Trying to get my funds returned for an unauthorised deduction from my account this morning. Have had to go through many persons. Eventually got a supervisor who apparently had to "request" by email for their "fax department" to type a fax and fax it to my bank for my funds to be returned to me today. An hour and aread more