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Their advertisement tends to always be promoting huge savings, discounts with unlimited internet access, wide coverage etc. I have utilised a number of telco suppliers from the major well-known brands like Optus, Telstra, Vodaphone. Dodo, by far has been the most competitive in price, however the downfall is the quality of service and network coverage isread more
terrible terrible service, and i only signed up with dodo 2 days ago again i was on the phone for at least 3 hours talking to every tom, dick and harry and there supervisors, each of them promising something that never got told about to the other sales reps, at one point i created a conference call with 2 dodo sales reps, and it was clear as day they were not on theread more
Agree worst customer service i have ever experienced. I cant emphasize enough how Incompetent they are I tried to contact 2ue (radio) station in Sydney but I was kept waiting to long will try again the message needs to get out to the public to stay away from this organisation.
Dodo Don't answer the phone. Their adsl is problematic. Do yourself a favor and use a different provider
If you want a cheap service go ahead, but be prepared for countless phone calls to their 13 number at a cost to you, be prepared to be on the phone for hours, getting transferred from level to the next, getting different stories as you go along, each time having to run through the same trouble shooting that treats you like an idiot, for them to say in the end we will log aread more
I have the same problem 4 weeks been calling them every day since I joined with them ,Today I received my bundle wrong xbox I'm in tears they where very quick to take my money, I done a big mistake to join with dodo, I see what they are going to say when I call them back itsread more
Signed up for ADSL about 10 weeks ago, still doesn't work. Everytime I call they have me testing the same thing over & over again, then they tell me they will investigate it and get back to me. When they call back it's the same thing on repeat. They are useless. Bad service and product doesn't even work. Don't waste your time.
ordered my internet from them a week before christmas, they assured me it would only take 10 days to set up and i would receive my modem within 7. 1 and a half months later i am still waiting to be set up and still haven't received my modem. the staff did not show up for 2 appointments and all i was offered for waiting so long and taking 2 days off work to beread more