Double J Removals And Storage

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We are able to coordinate valuable supporting services such as house cleaning and valet unpacking to free up your time and to help you settle into your new home by making your move a more comfortable experience. We move local, country, interstate and overseas, with Sydney to Queensland weekly.

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Reviews of Double J Removals And Storage

  • jenn&dave
    jenn&dave  Newbie   1 review
    My hubby and i recently moved into our new home.
    We had previously booked another removal company who turned out to be over booked and let us know the day of our move.

    We then contacted double j and explained our urgency so they managed to fit us in the next day.

    The guys did a fantastic job, they were friendly, on time, careful and very efficient
    We will defiantly be referring our friends and family.

    Thanks again guys from Jenn & Dave from earlwood.

    4 months ago

  • djtrouble
    djtrouble   2 reviews
    The team for my pack and move were pleasant, helpful and efficient - however this masked a series of damages made to my property - which i took note and photographs of during the move. I compiled the issues on the sign-off docket at the end of the day and send the team away.

    then the trouble really starts - they were uncontactable and unresponsive to emails, calls, voicemails and legal letters. I experienced nothing but frustration as this operator flies in the face of their own terms and conditions, ignored me, disregarded my communications and generally flaunted any professional business conduct you would expect. customer service, care and consideration are missing. i am left with legal action as my final resort to focus the attention of this operator.

    Do not use this company.

    1 year ago

    • BS2010
      BS2010  
      I approached Dept of Fair Trading in the hope of getting some results from this Company. They left numerous msg's and when they did finally get in contact with someone, they were fobbed off and were told that because my fridge was a 2003 model, I could have easily done the damage and blamed them for it. How low can you go? Why would I waste MY time and money? I gained this info via FOI and it cost ME money to gain it in the hope of taking them to the CTTT but because I didn't have photos of my fridge before they removed it from my unit, it would be my word against theirs. It's so unfortunate that people like this will glady take your money, $840 it cost me, but when it's up to them to rectify something which they have damaged, they completly ignore you. I wish you luck and I hope that you have a win.

      1 year ago

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  • Woonona
    Woonona  Newbie   1 review
    Double J were efficient, helpful and bang on time, extremely helpful and easy to deal with.
    Everything ran like clockwork and they went out of their way to ensure the requests I made of their services happened.
    Moving home is supposed to be very stressful, Double J took a lot of that stress out of the equation, I would highly reccommned them to do your move.
    Thanks again boys, John W, Woonona.

    1 year ago

  • mtjr
    mtjr  Newbie   1 review
    Double J was nothing but a pleasure to deal with. From the point of booking to the end of the day of my move, they were helpful, polite and professional. The removalist arrived on time and worked hard all day with little direction. My move was not so straight forward and this in turn took the stress of moving away. There was no damage to any of my belongings or to my old and new premises and that was one of my major concerns. I will be recommending Double J to all my friends and family for any future moves. Thanks! A++

    2 years ago

  • BS2010
    BS2010   2 reviews
    My experience with this Company has taught me quite a few things. 1. When using ANY removalist, always take photos of your possessions with the removalists in the photo & with date stamp. 2. Just because a company has insurance for transit etc, does not mean that they will insure your goods. 3. Dont believe everything you read or hear.
    I had this company move me and after delivery I noticed my belongings were damaged. After many, many calls to the company to have only 1 of the many damaged things fixed, I was ignored. If you choose to use this company, use them with caution and always, always take photos of your valuables just before they remove them from your property. You may think it silly to do so, but now I wish I did!

    2 years ago

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