I have been here multiple times only because I have had too. I called DR 7 on the 26/09/2013 to enquire what times the nurse worked so I can get my Depo-Provera injection as I need it urgently. The response from them was extremely rude! I asked simple questions like when the nurse was working when i was told the nurse finished 5 pm on Friday i asked about weekends to be told yes nurse works Saturdays, then i had to ASK again what shift the nurse works which nurse finishes at 12pm. Now i ask if i could book an appointment with the nurse to be told like a child I HAD to see a doctor first, my reply was I had been there within the week to get the prescription from that same doctors surgery for the Depo-Provera.Then I was rudely told that it was a must and they couldn't do injections with out seeing a doctor before the injection,( which i have not had to do in the past with other doctor surgery's) then again rudely told it was going to be $70.00 because they don't bulk bill on Saturdays. Now I don't care about the $70.00 because I NEED this injection on Saturday however due to the attitude from the reception staff spoke too I will be lodging a formal complaint. I do not deserve to be treated like a child! Their facts can be right however it's not what you say, it's how you say it.