Reviews of Dr Alastair Mackendrick
Dr Mckendrick was suggested by my GP for my daughter and have had the WORST experience with him! From bad communication with me in regards to side effects and expectations after surgery of my child to bad customer service from his staff members!
Dr Mckendrick performed clautery, grommets and taken my daughters adenoids out. Not only did I feel he did not communicate with us very well, he DID NOT see eithers myself or my daughters dad to let us know how the surgery went. My daughter experienced excessive nose bleeds after a few days and we were not told or communicated to about what to expect after surgery! At her first follow up appointment Dr McKendrick was not apologetic at all for the bad communication and couldn't explain why my daughter had excessive bleeding! No one could tell me why!
Since then, my daughter has been fine so I let it go and booked for my daughters 6 months follow up. I called to change my booking and Lisa who answered the phone DID NOT sound impressed or very helpful at all. I couldn't change my booking until after the new year, and when I said I would appreciate to get an earlier booking as my daughter has been complaining about her right ear, this woman "SIGHED" and said well I cant fit her in!
And that was it for me, I should have asked for a referral for another doctor after the bad experience with my daughters surgery but bad customer service as well. NOT RECOMMENDED AT ALL!
I will not be going back to this doctor again!