If I could I would give them zero stars. I had braces done with them and it was all fine. Made me a retainer after the braces came off and a month later the wire snapped off. Over the following five years my teeth began to move back. I returned to get another retainer made but they never fixed my teeth and made no intention to give me professional advice. the second retainer broke a month ago also. I am now seeing an orthodontist who says I have tooth rotation and will have to have invisalign for a year at a cost of 5000. Do not go to them. Has no commitment to their patients.