2nd time customer (see earlier review too). 2nd time impressed and blown away by these guys. Last time was a small job. This was a big job. And I'm thrilled with the work and thankful to have experts on the case.
An old hot water system had finally died. It was in a ridiculous position in my old terrace house from a reno years ago. It would have required pulling out half the kitchen cabinets just to remove it, and then, I had to ask myself why would we put it back in such a stupid spot. So, from an initial meeting we decided on new location to put a replacement electric service in. I gave it some thought afterwards, and felt I really wanted to upgrade and put in gas instant hot water instead. The guys came back again to listen to my concerns, ideas, and came up with a great solution so I could get the gas option while working around the limitations of the property and connected services.
It wasn't an easy job. Lots of tight crawlspace work under the house and inventive reuse of existing water and gas locations. Two guys and the better part of a day to get it perfect.
We hit some unexpected complications with electrical work (old building, old wiring, etc) and needed to get a sparky back to fix something up. This meant on the day we were unable to drain the old hot water service. While I'm sure it was a total nightmare for them to think about coming back to finish the job (I bet they'd had enough of my house's quirks by then), theyve since been back at a time convenient to me to drain the old hot water tank after all electrical issues were resolved by an electrician. This sort of commitment to the job is the true mark of professionals.
The work was completed as promised, on time, with great service by the guys on the job and well co-ordinated from the office. At all times, I was well informed about what was happening, other options, and all the time consideration of budget and my expected outcomes. I cant recommend these guys enough. Thanks!