I rang up to organise an anti-allergen cleaning of my apartment. The staff on the phone was helpful, and booked an appointment for 2 till 3 the following saturday. Seemed simple enough, what could possibly go wrong?
I put the day aside to give my apartment a really good clean. At 10.45 I was given a call from one of the staff, saying there was an admin mistake and that they HAD to clean my apartment asap so that they could go to another job in some other suburb which fit their schedule better. I explained that I was out of the house (getting cleaning products), at which point they said they would wait at my apartment until I got home.
Once I got home, I began to prepare my apartment for the cleaning. De-contaminating an apartment of allergens is no easy business and has to be done in the right order, ie. wipe down surfaces and walls etc, THEN clean the carpet. Unfortunately I didn't have time to do all this, and while I was preparing my apartment one of them stood in the doorway and stared me down until I was done.
After explaining my frustration to one of the workers, I received a comment that really shocked me: "You should have done all this yesterday". Yea, right, because it's my fault!
Stay well away, unless you like your schedule being messed up (see comment below).