We used the Bayswater Perth City depot to rent a car for the weekend. Staff were very unfriendly. The car was fine, but we rented a navigation system that turned out to be defect. When we informed the staff upon returning the car, they did not want to believe us and they did not give us a refund. We often use rental cars but will definitely not use this company again, neither would I recommend anyone else to use Bayswater if you would like to be treated with some respect.