Stick to the sales, and be very careful what you buy. Always check the quality of the disc when you buy a "new" item, as a lot of them are scratched and taken back within their 7 day exchange period and still sold as new. Some staff are fantastic, and others are not worth asking questions.
You have got to wonder how these stores stay in business with their inflated prices and less than welcoming employees. Why would I spend $99.00 on a game when I can get it for half that price on ebay. Even their second hand games are a rip off.
Not so great service. Staff seem more occupied behind the counter starring at a magazine then helping out the consumer. Once you do get them away they are friendly and very helpful. The prices are great and the location in convenient.