Economy Airconditioning & Refrigeration

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Reviews of Economy Airconditioning & Refrigeration

  • berry44  Newbie   1 review
    Great to find a really good tradesman these days.
    Couldn't ask for better, professional, prompt, clean and excellent value for money.
    Highly recommend this company.

  • bgen05   2 reviews
    Very very disappointed very unprofessional. Called this company as we had a problem with one of our zone motors. They sent round a staff charged us a $200 call out fee took photo of part and told us to call to organise a time for them to replace part quoting $130 for payment. Organised a day off work. They turned up got in the roof but didnt have the right part. Company apologised and rescheduled for Monday 7am. Company texted message on Sunday 6pm to say that the price was now $359 and if we didnt agree they wouldn't send the staff because they weren't going to send them for JUST $130. I'm sorry I've been in business for a long time and cant say I would ever treat a client like that. Maybe they quoted wrong price intially and was just trying to cover their costs. VERY UNPROFESSIONAL.
    • ECONOMYAIR Newbie 
      I thought long and hard as to whether I should bother to respond to this & decided I should stand up for my business that I have worked 24hrs a day at for over 25yrs.
      There was NO wrong part. You were charged the std call out fee of $99 and $99 labour per hr. You were aware of this cost.
      Our technician did diagnose your fault correctly and I have even given you the exact brand & info of the part you req. We did not install this for you , it is not a brand that is even ava in Syd only WA , we explained this to your husband we tried to find a way to use a replacement $130, after 2hrs of our time and the our suppliers time (unpaid) this was not possible.
      Unprofessional would be to turn up without notifying you of the additional cost - I tried to call both ph's given to us numerous times - you did not answer so I texted you

      6 months ago

      REPORT
    • ECONOMYAIR Newbie 
      why dont you tell the correct story

      6 months ago

      REPORT
  • wgas  Newbie   1 review
    Great company , I have used them many times as the property manager of a large inner city real estate. They are always polite, reliable and honest. I have been recommending and dealing with Economy Air for over 20 years now and have never had one problem with them.

    I have used them for both service/repairs and installation work.

    It is rare these days to find tradesman that have such a high standard of work and such a strong work ethic.

  • ronaldsim  Newbie   1 review
    A tradesman myself, I gotta say about Economy Air Conditioning - Had good brands to offer, quoted quickly and fairly, turned up exactly when they said would, Office staff knew what they were talking about, cleaned everything up when they were finished and the person that runs the business was at my job the whole time the air conditioner was being installed making sure everything was done how he wanted.

    Great ,small efficient and friendly.

    Highly Recommend
  • georgewell  Newbie   1 review
    Had this business recommended to be by a couple of different friends that had used them over the years. After a bad experience with another mob ( who tried 4 times to fix our air conditioner ) .

    I also decided to call the manufacturer for a recommendation and they gave me Economy Air Conditioning as well... I had a bit of trouble finding them but apparently thats because they get all their work form recommendations.

    No big surprise, best tradies I have come across.

    I have never done this before, but I had to get on and make a comment about these guys. They were awesome. They worked out the problem very quickly, came back and fixed the air conditioner within days and didn't try and hit me up with the cost. You won't be sorry if use these guys.

  • lizbeth  Newbie   1 review
    WOW !!!! Having dealt with many tradespeople over the years, it was certainly an absolute pleasure to deal with the staff.

    They were recommended by Panasonic ..

    I required emergency help for my elderly mother near the end of this years heatwave... and the lady in the office went out of her way to arrange for my mum to get fixed up the same day. The cost was a lot less than most of the other companies I had called. They turned up when they said they would, the tradesmen were polite, efficient and tidy. I have now used Economy Air for my own home having some air conditioning installed, as have 3 other friends and family members and all of us have been thrilled with the service.

    I could not recommend this business more highly...
  • Banannas  Newbie   1 review
    Working in the construction industry i have dealt with many companies but this one takes the cake. You have to speak with a rude, obnoxious, opinionated staff and hope someone who knows about airconditioning will call you back to discuss the job. I found it very frustrating not being able to speak with the person who is going to do my job on the installation day, to make sure that the job was completed how we discussed several weeks earlier.
    • badbad Newbie 
      Trioed to follow up for a customer and struck one of the rudest staff answer the phone. She spoke abruptly and was not interested in assistiung me with my query. After enough of her attitude I asked for the manager...surprise surpise when I stated that hewr staff had attitude the boss had even a worse attitude. GO ELSEWHERE FOR AIRCONDITIUONING NEEDS...YOPPU WILL THANK ME!

      1 year ago

      REPORT
    • johamm Newbie 
      ihave used this company before and they have never been rude they are always courteous and polite teir workmanship is always first class maybe you may have the wrong company

      10 months ago

      REPORT
    • wgas Newbie 
      Sounds like your a builder with his nose out of joint to me !!! Maybe they just were not really interested in you, because I have had them work for me for many years and I have never felt that way. I do however find many builders do not not like to speak with anyone else but the tradesman doing the job...so I pose a questions to you "Banannas" if these guys were on YOUR job working but spent all their time talking on the phone to other clients rather than concentrate on you... would you be happy ...?????

      10 months ago

      REPORT
    • ECONOMYAIR Newbie 
      i remember you vividly when you rang our company and blamed us for not repairing your customers air con uni correctly ad when we drove all the way back to the job the very same day the problem was that your customer had selected cooling on the wall controller when they required heating . so i would say that you are not back on this website apologising mr bannanas, and thanking us for returning to the job the same day at our cost

      6 months ago

      REPORT
  • DotMcG  Newbie   1 review
    Unfortunately, the although the company is quite large, this should be no indication as to how good the company is. I have dealt with this company for quite some time now and not only find the first point of contact to be abrupt and rude (lady in the office) but also the quality of work for the prices charged to be outrageous. When you need a new part for your air conditioning unit, do not call this company.
    • georgewell Newbie 
      U have got this company mixed up with someone else "DoT", they are not big at all they are have been around for over 25 years and have only about three people working there.

      10 months ago

      REPORT
    • ECONOMYAIR Newbie 
      Just reading thru and saw this comment. These guys are small and always have been ..... and they are far from expensive and the owner does alot of the work himself and always has....

      6 months ago

      REPORT
  • Monday:
    9:00 AM-5:00 PM
  • Tuesday:
    9:00 AM-5:00 PM
  • Wednesday:
    9:00 AM-5:00 PM
  • Thursday:
    9:00 AM-5:00 PM
  • Friday:
    9:00 AM-5:00 PM
  • Saturday:
    9:00 AM-5:00 PM
  • Sunday:
    9:00 AM-5:00 PM

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