From the first to the last call, Empire bathrooms were nothing but helpful, friendly and fast. We received a super fast detailed quote including optional extras that Mike thought would enhance our design (which turned out to be some of our greatest features!!!). The three other companies that we made contact with were nowhere near this standard. Absolutely everything was upfront, no hidden costs or surprises along the way. Mike and Enzo have amazing tilers who did such a perfect job. and shower screen suppliers too! We looove our new bathroom. Mike and Enzo took care of everything including leaving the house clean every day before they left. I felt very relaxed and comfortable with them being in my home. Bathroom was completed by deadline, which was super important with a baby due in a few weeks. Am definitely an advocate for Empire design and would not hesitate in recommending their service if you want quality workmanship, on time completion, and honest financials. Thanks guys!