Ensure Building has complete lack of attention to detail and failed as project manager for the repairs to our property from the hail storm in November 2014. They did not complete repairs as they should have and we have now had further damage to our home in the cyclone a few months later.
A new builder has been assigned to us who has confirmed there is still damage to our roof from the hail storm that was not repaired by Ensure Building and now our entire kitchen ceiling is to be replaced.Further damage has been found and is being raised with the insurance.
I knew from the start of the project they were completely disinterested in repairing our home and continued to brush my concerns off. When I raised the roof with the builder and issues in the kitchen they said that the roofer had done all the work required and that the water stains in the kitchen were just needing another coat of paint.
Which of course is not the case when water started pouring into my kitchen, I had to call the SES and am now going through another round of repairs thanks to Ensure Building's incompetence.
I hope they can sleep at night knowing that because of Ensure Buildings poor workmanship and project management I am now going through round 2 of storm repairs and I am still living with this stress and time out of my day four months on.