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i had to use them because the RACV referred me onto them. They were rude and couldn't care less about me or my car. Told me they needed my car for 5 days when a minor dint should have been fixed within 2 days. Then they told me they would call when ready to no avail. I had to follow it up myself and noone could give a stuff. Plenty of businesses around who provide great customer service and make you feel welcome.
I had to use them because it was the company my insurance uses near to me! The management is rude and obviously doesn't care about customers because they are all insurance jobs. They kept telling me different times of when my car was going to be ready! I have been without my car for almost 5 weeks and just needed a door and panel replaced! They then proceeded to tell me that there was no guarantees i would get my car back on the date stated because theyread more