Went to this salon today after being recommended by a friend to see a lady for my eyebrow wax. I ended up getting a face make-over seriously! My eyebrows have never looked so amazing (even in my last 20 years of waxing), they were tinted and they penciled them in after and told me how they can tattoo them in too as my eyebrows are a bit sparse. I had never thought to try essential beauty because of the reputation but this salon is excellent. Don't believe what you hear until you try them, I can't speak for the other stores but they are definitely great in the city and worth a visit.