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  • Mack1990   2 reviews
    I purchased a used car from them 4 weeks ago because they looked reputable and I felt comfortable with a warranty. This was all a faade. The car I have now owned for 1 month but only had possession of for a week. All the other times it has been broken. The Key has broken, The airbags lights go off, the Power steering went, the transmission was slipping gears and the Buff job they did wore off to reveal hundreds and hundreds of scratches. I am seriously considering contacting a lawyer. Not to mention I took the car to the manufacturer to get them to look at it and the motor mounts and transmission mounts were so worn that the car was not even roadworthy and I had to personally pay $1100.00 for new ones to be installed, Eurocars shirked me and did not want to know about it. They fixed the other problems with distaste and really don't want to know about you once the deal is done. I went to a nice shiny northshore dealership as I thought they would be reputable. Do not buy a used car from them and I would not even buy a new car, the service department is so large they don't have a clue what is going on and it took me 20 minutes to be able to leave there service department because it was such a jam of parked mazdas and they could not find my paperwork which I still have not received. I have another 3 months of warranty left and if one thing more thing goes wrong I am contacting a lawyer and invoking ACL rights. P.S for the 3 weeks I was without a vehicle they did not offer me a loan car once. Try getting home to the northern beaches from Artarmon more than 4 times without a loan car or so much as an apology. I cannot stress enough how much of a mistake it would be to enter into business with these people.

    2 months ago - 09/03/2013

  • Trentley  Newbie   1 review
    Sorry about your experience pscapalaba, we turned up there last Saturday and greeted at once by either a management or salesperson there the moment we walked in upstairs, and directed to the new cars downstairs. Credit to them who showed us to the kids room to keep our son occupied, took my partner and I on separate test drives, and took our photo today with our new CX-5 (3 days turn around yay!).
    Yes these guys are sales people, but its their job to sell cars, try and up-sell the insurance and extended warranty etc. But we were well-treated, conduct was professional, the attitude was good and the atmosphere friendly.

    6 months ago - 14/11/2012

  • pscapalaba   3 reviews
    My review relates to their Sales department. I called the sales department and provided details of the car I wanted to buy. I provided an offer and confirmed my intent to sign that week, pending best price. I was told a "manager" would call me, after being told quotes could only be given in person in a dealership. I did not receive the promises phone call.

    The following day I went to the dealership and spoke directly with another salesman, using the same information. After a coffee, explaining clearly what I wanted and repeating my initial offer several times, I was ushered into the "sales managers" office and told, for well over an hour, that unless I was willing to pay a deposit RIGHT THEN, on THAT day, that they couldn't give me a price. Not even an indication of a price could be offered unless I conceeded that I would sign up on the day.

    They are a busy show room that clears many cars, it is well known, but you must wonder how many people they fleece with these bully boy tactics. Not enjoyable. Not recommended.

    10 months ago - 26/06/2012

  • steve_44   4 reviews
    Professional dealership and other good services such as the Shuttle bus which takes you to Artarmon Station but too expensive which is normal for a dealership i guess. I walked away with a $900 bill for a "big" service and nothing was wrong with the car... Will not be going back.

    19/01/2012

  • Les   9 reviews
    I took my Mazda 3 here for servicing. Very professional and they also phoned me to check it was ok to carry out some extra work on the car before proceeding. They also have a shuttle bsu that runs you up to the train station in the morning. Will take my car back there again.

    14/07/2008

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