Event Cinemas is the biggest cinema complex in Sydney CBD, so it is hardly surprising if it is also the most crowded.
I wrote this review whilst standing in the incredibly long ticket line on Thursday night with only one staff dedicated selling ticket (and another staff sparingly helping when not serving the online bookings -- but that line has a line too). Of course you can bypass the queue by booking your tickets online, but considering the highly premium booking fees charged per ticket (and even higher fees if you are booking for Gold Class), it may prompt you to think again before leaving the queue, especially when you are with a large group (which could spell big amount of booking fees).
If you happen to be buying your tickets online using your "rewards" rates from your telecommunications company, please be very aware that you cannot make a refund or an exchange on those tickets.
The cinemas are quite average, with some of the theatre rooms being very old they have soggy dirty seats. Cleanliness level is pretty average and sometimes can left a little to be desired, including but not limited to the bathrooms.
And as usual, the candy bar is overpriced. Luckily there are plenty of food offerings nearby so you can shop around for a better deal on your movie snack.