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145 Darling St
BALMAIN, NSW, 2041 -
1300 737 ... 1300 737 114(02) 9352 3... (02) 9352 3150
- Cards & Gift Shops
Featured businesses
Reviews of Everything But Flowers
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dennisjay 2 reviews
Absolutely disgusting experience - Don't be lured by cheap prices! I ordered a gift for my wife, labelled "Express Shipping" / "Next Day Dispatch" 8 days before Christmas, but the order status still showed "on order", 2 days later. When I called Customer Service, was told it had shipped the same day, but their system does not update in real-time. Today, Friday before the Christmas weekend, I finally received an email to say "Item has shipped"! I called customer service again to ask what is going on, and was told the warehouse printed the label last week, but only shipped it today. After being told 3 times the item shipped last week, I am really disappointed and now need to find a last-minute gift. This company uses drop shipping warehouses with no stock-control or real-time systems, there is no email support, and very long hold-times. This is the worst online store I have come across in over 10 years. Never again! -
Recently I was looking for gifts and I purchased a gift hamper from Everything But Flowers for my Mum's birthday and was completely happy with the quality and customer service experience.
I was a bit skeptical at first as it was the firs time I have ever had to use my credit card online, but there was NO problems with the whole process. The hamper was delivered in a beautifully presented gift basket with a personalised card. It was delivered to my Mums door within a few days and she was delighted when she received it.
It won't be the last time I buy something from this awesome gift shop.
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