We had a rather urgent situation at home on and we contacted Luaay. After a brief chat he confirmed he could attend to the job. He provided a courtesy call to give me an update of when he would arrive and arrived when he said he would. A courtesy call is something you don't get from a hell of a lot of trades people. Luaay was courteous and friendly and got the job done perfectly and with a great price. I am more than happy to recommend Luaay and will be using him again for any plumbing requirements.