One day while walking back to my car through Parker Arcade, I noticed "Exquisite Hair & Beauty." When I walked through the door, I simply said, "I've been to three hairdressers in the last six months and each time I've asked for my hair to be layered." The manager, Rita, looked at my hair, turned me around to look at the back of it and said, "That's definitely not layered!" I told Rita where I'd been and who'd cut my hair and she replied, "They're all juniors."
By the time Rita had finished with my hair, I had a brand new style and was one very, very happy customer. I go back every 6-8 weeks for a trim. Rita was completely up front with the cost of my first haircut, explained exactly what she would do and told me the cost for subsequent visits. As a pensioner with no other income, it was good to find someone who didn't charge an arm and a leg and who knew what they were doing and actually listened to what I wanted. They may not be the cheapest hair salon in Penrith, but I believe you get what you pay for.
Oh, and Rita has never tried to get me to buy special shampoos, treatments or other stuff like other salons do.
Thanks Rita, see you next month ;-)