Great Service. Thanks Factor.
George was excellent and not only upgraded the memory on my laptop but also fixed the two broken keys and set up a whole lot of shortcuts for me in Chrome which has made my life so much easier.
Definitely well worth the $250 odd dollars it cost me as I have tonnes of memory now and everything is running lightening fast. Such a relief and a lot cheaper and more environmentally friendly than having to splurge on a new beast. Thanks guys.