I have been a patient through this medical centre for about 7 years... And have only had two bad experiences out of all the consults I've had there...
There is one doctor I avoid at all costs. If I'm heading in to the medical cente late in the evening, then I now phone ahead to make sure this doctor is not the only available Dr in the centre. His answer to most flu or cold symptoms is to make a salt gargle and to gargle at least 10 times a day.. How ridiculous!!
Dr Mehta and Dr Boksic are my main doctors that I prefer above all other doctors there. They are attentitive and thorough. They are our family doctor for my husband, four children and myself. When ringing ahead and making sure either of them are in.. once I'm in the medical centre the wait isn't usually too long, worst case 5 patients in front of me. I once had a severe sinus infection to the point where half of my face had swollen' and the other side had drooped, Dr Mehta was so thorough that he sent me to a neurologist to check if it was Bells Palsy.. Which can lead to paralysis on one side of the face. I was referred straight away to see the neurologist, even so the specialist was almost closed for that day, my GP made sure I would be seen for tests.
It ended up that I did infact have Bells Palsy.. But thankfully I regained feeling and muscle movement after a few months with the right care and instructions on how to improve my condition.
I have also had a reception tell me I had to prepay $80 to see my GP because I didn't have my Medicare card on me, I could easily have shown legal identification such as my license.. But this receptionist was quite rude and said it was protocol. I had to go to Mecicare and request an interim paper with my medicare card details on it before heading back to the Medical Centre and get in cue to see a doctor.
Funnily I'd been to this same medical centre the day before and another receptionist that has known me as a patient there for years had no problem pulling up my details and asking a few questions to make sure I could verify my details before letting me see my preferred doctor.
All in all most of my visits there have been pleasant.. And I would happily recommend anyone to go there.. Especially if they're wanting to establish a good relationship with one or two doctors for future consults..