bigzack   5 reviews

Sorry, this review has been removed by TrueLocal.

Amelia Mauldon   2 reviews

I am happy to be your devoted customer. I was a little disappointed from the late arrival of the cleaners but apart from that the home cleaning went fine. They went through everywhere and almost nothing was missed. But anyway, for the money I paid, the service was excellent and I will be glad to book again in the future.

Lily Horsley   2 reviews

This cleaning team was wonderful. They were polite and friendly while enjoying their work. My carpets were dirty from some spilled drinks and tracked-in dirt but the guys managed to deal with the situation and our home is looking far better now.

Leon Bevan   3 reviews

In general, I liked the service. I live alone and need someone to take care of my home while I mind my own business. I have used these cleaners for the last two months and they have done everything exactly as I asked. The team has obviously been in the cleaning field for a while because they surely know how to react properly and deal with different domestic situations.

Ellie S.   5 reviews

Last weekend I was just not in the mood for cleaning... I was tired from work and needed a break. The company came quite handy and did a wonderful job. A team of two cleaners came to my home for the carpet cleaning service I ordered and worked really hard for the following results. All in all, I liked their cleaning and will call again.

Erin Tre.   3 reviews

Everything went smoothly and I had a pleasant experience. The cleaning lady obviously had the right skills for the cleaning job. She also came with many professional-looking products which were unfamiliar to me. Anyway, my home was put to order and I think I will be one happy regular customer.

complainer  Newbie   1 review

Booked them for the first time but nobody showed up. No call or notification. Rang up and their response was "Let me guess, nobody showed up?" Cancelled the appointment and will look elsewhere for reliable service which respects my time as I would theirs.

• 

  FCSydney Newbie 

  Dear Customer,
  
  Thank you for your comment.
  
  We are really sorry to hear that you had an unpleasant experience with us.
  In regards to that and in order to discuss the details around this issue, our customer care department will contact you in a due course!
  Thank you for your feedback!
  
  Regards,
  Fantastic Cleaners Sydney

  2 months ago - 11/03/2013

  REPORT
• 

  FCSydney Newbie 

  Dear Customer,
  
  Please contact us on 0281032006 in order to locate and discuss the issue.
  
  We are going to be more than happy to propose a resolution, which we believe that would answer you expectations.
  
  Kind Regards,
  
  Fantastic Cleaners Sydney

  2 months ago - 12/03/2013

  REPORT

Layla L.   4 reviews

I had a big stain on my carpet and I was desperate. I was sure that it would stay forever there but decided to give the company a try to get it out - I had nothing to lose. The technician arrived at my place and after some serious scrubbing and spraying., the stain came out. I am very happy and my carpet looks great and smells incredible now.

ronniemay  Newbie   1 review

Didn't show up for first booking; turned up late for the second booking (said they were stuck at the bridge and would be 15 more when they were knocking at my door); then they left after 1.5 hours of the 2 hour booking. Then I still got charged for the full 2 hours! After complaining to head office they promised my if I tried them again I would get my full 2 hours - I just had to advise the cleaning what additional chores I needed them to do. Then I come home to my husband telling me the cleaner only stayed for 1 hour!!!
what an unprofessional business. Never using them again.

• 

  FCSydney Newbie 

  Dear Valued Customer,
  
  Thank you for your comment!
  We are really sorry to hear that you had an unpleasant experience with us.
  In regards to that and in order to discuss the details around this issue, our customer care department will contact you in a due course!
  Thank you for your feedback!
  
  Regards,
  Fantastic Cleaners Sydney

  2 months ago - 27/02/2013

  REPORT

Theo Backler   4 reviews

I am completely satisfied with the cleaning session. I contacted the company through their telephone and I was put through to a very nice girl who helped me choose the appropriate service. I was also impressed by the speed of the cleaners - they did my carpets in an hour and a half and left me with the best results I could get.

AmyYip   4 reviews

The cleaning team was half an hour late but I was notified by their office which was the appropriate thing to do. After they came, the job was done very professionally - my carpets look brand new and smell fresh. The whole communication process was positive and polite.