Every person we met from sales, finance, reception, management and servicing were polite and made us feel very welcome. The used salesman (Mike) bent over backwards to make our purchase easy and good value for money. All the staff were even great with our kids even though they were not exactly quiet.
As azzacandy said, when you are buying a used car don't expect everything to be 'as new' and make sure your clear on your documents to avoid disappointment.
I even got a loan car while mine was returned to be serviced.
Thanks for my car, one very happy customer.