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I purchased a 5 pack pre-paid package to trial the gym a year or so ago as it was close to our works old location. The staff were friendly, new equipment and wasn't too busy during my lunch break as well. If it wasn't for our work relocating I would of signed up for a 12 month contract.
This place gets very very packed similar to what you'd see at the sussex st branch. The equipment is excellent and they have a good range. The things which let it down are : In the male bathroom there's only 2 toilets, and often theres up to 150 people in there! And it gets very very very crowded and its hard to get equipment (between 4:30 and 6:30pm)
I train at this gym every morning, the staff are really helpful and always are around if you have any questions - and you don't need to pay them for a PT session. Nice and clean and the classes are quite good. The only downside is its pretty packed from 7am till 9am and way to busy in the evenings - 6-9pm.