I have never dealt with such an incompetent company in my entire life. Generally rude, arrogant and completely devoid of any leadership or service ethic, They do not have a defined process and keep introducing new requirements.
I had a great experience with Fitzgeralds! The ladies in the office were extremely polite and helpful. The inspectors were very thorough and answered all the question I had during the entire process. I would recommend them wholeheartedly.
i have recently done a complying development with them for my new house.
As I provided all the correct documentation they asked for when I first signed up with them my process was quick and easy. The certifiers that came out were very friendly also.
I recommend Fitzgerald to anyone needing building plans approved!
I completely agree! I submitted some plans to be approved for a complying development certificate, they contacted me fairly quickly and let me know what was outstanding. I gave them everything they needed in the morning, they had the certificate issued and approved by the next day.
I have had the pleasure of dealing with Fitzgerald certifiers over the past 6 months with my renovation on my house in Mosman. I have not had any problems and the staff are always friendly and willing to help me out. I will use them for my future developments.
I had a similarly poor experience with this company. It was hard to get them to focus on the task required and you constantly had to chase them to get a response. In the end I went with someone else with better customer service.
This company is the most unprofessional and has the perhaps the rudest staff I have ever come across. I would recommend not using them for any service as they are unable to perform a simple task without error. You will find yourself chasing them day after day to return your calls. Don't waste you time and money, use a professional certifier and stay away from Fitzgerald.