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I have never dealt with such an incompetent company in my entire life. Generally rude, arrogant and completely devoid of any leadership or service ethic, They do not have a defined process and keep introducing new requirements.
I have the same experience.
i have recently done a complying development with them for my new house. As I provided all the correct documentation they asked for when I first signed up with them my process was quick and easy. The certifiers that came out were very friendly also. I recommend Fitzgerald to anyone needing building plans approved!
I completely agree! I submitted some plans to be approved for a complying development certificate, they contacted me fairly quickly and let me know what was outstanding. I gave them everything they needed in the morning, they had the certificate issued and approved by the next day.
This company is the most unprofessional and has the perhaps the rudest staff I have ever come across. I would recommend not using them for any service as they are unable to perform a simple task without error. You will find yourself chasing them day after day to return your calls. Don't waste you time and money, use a professional certifier and stay away from Fitzgerald.