I am not sure who to complain to - my complaints are the same as the other postings below. The worst part is that you cannot choose to ignore your local PO - I do know many residents who have moved their deliveries to Clifton Hill PO as it has the same postcode. This is a hassle because for many of us, it's just much harder to get to as a pedestrian, especially when carrying heavy parcels. BUT, the degree of hostility, rudeness, and incompetence is really something you have to see for yourself to believe. I've complained to them, but it does no good. I've tried to be quiet, but all that means is you witness other people being screamed at and badgered and having their personal affairs bellowed all over the room. It's really, really bad. If this was a cafe or grocery shop - any kind of business with a choice of visiting or not, it wouldn't have lasted a week. What can we do?