If only we had a choice about our post office staff or the ability to complain. I had a parcel posted to me but I work 9-5. It is usual for this post office leave a notice that tells you to return after 10am the next day to collect your parcel, not after 4pm the same day as is usual. When you show up the next day the staff apparently have no system as to where the parcels are as they always look around for 10 minutes looking for the parcel in a massive pile of unsorted parcels. Last time it took 2 staff more than 10 minutes to find a parcel, when in the end it was right in front of them and in the first box that both had sorted through..! In that time a huge queue had formed behind me because both of the serving staff were looking for the parcel.
If I had a choice I would not go here, unfortunately I don't. I have just moved from Clifton Hill Very disappointed in the staff at my new local post office :(