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Shocking organisation to deal with Wasted our time telling us they were coming to install and never showed up. Quality of products is terrible and had to ask them several times to replace broken wheels, fly screens and so forth. Don't use these people whatsoever.
I was recommended to deal with Sam projects manager at five star aluminium he was very courteous and professional very knowledgeable and gave us good advise on the final decision on our completion of our home I would like to thank him as he made our life very easy as we were first home builders and did not know which way to go for our designs of our windowsread more
We found the service to be of the highest quality particularly dealing with Eddie, we came with a particular design for our house, he took it and made it so much better, very creative, very thoughtful and actually intelligent something that is rare to find this industry.
Totally agree with reveiwer, i had the same terrible experience with them. Such lovely people to deal with prior to purchasing and then once you have locked yourself in with them it was a totally different story. They don't even know the meaning of the word "business" or " customer service" at all! It has taken me most of this year to finish off my job and that's withread more
I agree with you totally!!! Had the same issue.
I have been very impressed by the value and service that I have received. Five Star quoted me a better quality and cheaper windows and sliding doors than 5 other competitors that i visited. The staff were very helpful and patient with me. They were more than happy to spend the time to walk me through their showroom to guide me through the choices. The installationread more
The worst service ever!! They were quick to get your business and take your cash. They even promised to install the windows before xmas. Then you hear nothing from them. Each time we tried to call the sales person he would never answer his phone or return our calls. They came out 3 times to measure as he did not know what he was doing. They also made note to us thatread more
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