I engaged Fleming Kinnear and Cave based on the reviews on TrueLocal but was very disappointed. The staff were polite and courteous but their pricing and invoicing were appalling. My job was completed in Dec 2012, upon receiving the invoice which was inaccurate because I was misquoted (I was told about the per hour fee but not the callout fee), I called (3 times) and emailed (twice) for more information but did not receive the information I needed. To my surprise, I received a notice from debt collectors in Apr 2013 about my unpaid invoice. It was only then that they took action to resolve the issue and I received the information I had requested.
If you still choose to engage this company, make sure you ask them about all charges and have the quotation in black and white. Also, enquire about prices of parts/materials before they start the job.