"I agree with the comments posted below about problems in relation to trying to redeem a Living Social voucher, they make it an extremely difficult and unpleasant experience.
When I tried to redeem they only offered me a couple of after hours appointments at unsuitable times (for example, 6 pm on a Friday night!). I had about 2 months to redeem the voucher but they would only give me appointments in the next week or so. they refused to give me their address, trading hours or a contact phone number.
In frustration and desperation I accepted an inconvenient appointment time just so that I could redeem the voucher. They then refused to redeem the voucher. They took the view that they could refuse to service me but they were prepared to redeem to the person who gave me the voucher as a Xmas present. Apparently I had annoyed them by sending too many emails (I sent 3 or 4 I think, but I was still never given trading hours, a mobile number or an address! Anyway, given they refused to give me their phone number what choice did I have but to email them?).
I then sent them an email explaining that I was a 51 year old professional woman, with no dependents, and a large disposable income, I was exactly the demographic they should have been targeting as I spend thousands of dollars on beauty treatments every year. I told them I was going to ensure my friend got her money back for the refused service and i would be blocking them from sending me further emails at my work address. I made it clear that I would not be recommending them to any of my female friends, who like me, spend money on beauty treatments.
Well, this enraged them. They sent me an incredibly rude email,. they had refused to redeem my voucher!) i blocked her from that email address also.
Extremely offensive and unprofessional. Their refusal to redeem my voucher when I had bent over backwards to meet their convenience was in my view commercially bad. You really don't want them in your life. I had nightmares last night and believe me, I am generally made of much sturdier stuff than that. there are so many skilled beauticians who are really lovely people. Even the ones who aren't lovely, aren't rude. do yourself a favour, don't go anywhere near this salon.
I have complained to living social and my friend will seek a refund. We will never return to the salon for further treatment. "