Furnish.com Australia Pty Ltd

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Auburn Home Mega Mall, Level 2, 265 Parramatta Rd
AUBURN, NSW, 2144
national 1300 286 ... national 1300 286 523

fax (02) 9737 9... fax (02) 9737 9354
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Furniture Stores
Bed Retailers
Bed Retailers
Bed Retailers

Australia's #1 Online Furniture Store

Whether you want to buy furniture for your kitchen, master bedroom, childrenâ??s bedroom or furniture for your lounge / living room or office our discount furniture store covers Australia. From Sydney and Melbourne to Queensland Australia, we are your quality furniture store online

Reviews of Furnish.com Australia Pty Ltd

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Recent Oldest Positive Negative

Nikita948 1 review
Bought a bookshelf for my birthday. Purchased on the 15th November, was told expected delivery time 2 weeks. Website says 7-14 days.
2 weeks comes and goes, no word. Week 3, call office - It's not in stock, will take another 2 weeks. Assumed it wouldn't be delivered since it was so close to Christmas, but they seemed to think it was fine. Christmas comes and goes, no word.
Week 7, call office - everyone is off for the Christmas period, expected return 7th Jan.
Week 9, call office - "Imminent delivery" apparently
Week 11, call office - stock only JUST arrived, will contact for delivery soon.
Week 11+1 day, FINALLY get a call instead of having to call them - They don't deliver on weekends. Friday is the only available day. If bookshelf not delivered on Friday, it will be sent to another customer, and we will have to wait for the next available stock. Probably 3 more months.
Still waiting on the item, but couldn't wait to review the company. Once item delivered, will update post.

Not worth the money, effort or wait. Too scared to cancel the order in case they refuse to refund. Too scared to complain in case they take even longer. Will endeavour to make this company and their reputation well known. Will NEVER even consider this shop again.
3 months ago
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ht84 Newbie 1 review
The worst customer service I have ever seen.

After picking out the 2 pieces of drawers we were set on buying, we asked one of the staff whether we were able to buy the dresser without the mirror. They said they would need to get back to us as he needed to ask management. Said they would call the following day. That's fine. Next day, no call. Called them the 2nd day to ask why they didn't call back - sympathetic apology - promised to call me back in the afternoon if not the next morning. Okay. Next day, no call. Called them again 3 days later - voicemail - left a message. Called them again today - yes, they can sell them without the mirror and guess what? The price has gone up $100 each for both pieces!

Fair enough the staff said they would honor us by giving us the previous price for the dresser only but IF you had looked at the first staff's notes.

I will never go back again and would not recommend it to anyone.
3 months ago
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Reviewthat Newbie 1 review
Our recent dealings with this company has been very disappointing.

After waiting over 6 weeks for an expensive 3 piece wall unit to arrive, the product that was delivered was nothing but cheap.

2 of the 3 units were out of square and rocked. Not ideal for a unit that will hold crystal glasses.
The glass doors were hung crooked.
Mounting screws were installed incorrectly and had to have the hole redrilled to the left to make it fit.
There are big gaps between the 3 units while the image on their site does not depict that.
There is a random door stopper drilled into the top of a unit that does not have doors.

We made several calls on the day of delivery to get them to come back and collect the unit and were told that everyone was too busy to take our calls.

When we finally got the management, we were told that because we picked the colour of our furniture it now falls under the 'Custom made' clause and was not eligable for a refund and we would need to send it back to the manufacturer in Newcastle for repair!

Stay away from them.
3 months ago
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