I have always received good service and found that their furniture is of reasonable quality considering the price. The best benefit is a genuine 5 year warranty unlike their pine discount competitor down the road. Warranty is king when you are considering buying low cost imported furniture.
Rude. The people at this store were horrible. They could've easily had a sale, but instead they tried to rip us off and rush us out the door. I ended up going to the Osbourne Park store as they were much nicer and offered a better price.