rude and nasty i have been going there for years and today at 4.50 i went and had the door closed in my face to be them as what i was getting would have been a $3000 sale but instead other store got the money never in my life have i been treated in such disrespect i was so upset they seen us pull up and run to close the door in our faces with ten minutes to spare before closing we thaught to load a pallet of tools would be the best time to get them but i would have paid triple price to have been treated with respect
Fantastic service - I received two new bar stools for Christmas for GA Clearance centre and had trouble putting them together. The gentleman in the furniture section took the time out of his busy day to assemble the bar stools for me.
Great service and I bought a new outdoor setting on my next visit. Lots of great items at bargain prices to be found here.
Bought this electrical appliance, broke down way BEFORE the warranty expires, and they took ages to get a technician to come and repair it under warranty, technician told me that they don't get paid well for doing it, so they refused to come over to check and find out what the problem was, just made me wait 2 whole month for replacement parts based on their assumption, which turned out to be wrong! Then a replacement was organised, and I was charged delivery fee for replacing it! The replacement came, but the replaced appliance never worked from the very first day, always says error, error, and more error...
Should never buy from there, it may be cheap, but the quality needs to be questioned, as well as their after sale service.
Purchased a washing machine Nov 2008 and broke down 7 months later. Took nearly 2 months to get someone over to have a look and eventually got replaced after i kept nagging them. It was replaced with another brand washing machine and it's even worse this time. The washing doesnt even go through the whole washing cycle from Day one of the replacement. I tried to solve it myself but I couldn't so I rang up the store and ask for assistance and all they want was to send me to a service centre. They just dont want to know about it. They were giving me a bad attitude when talking on the phone. I would personally stay far away from them.
I was blown away when my husband took me to Nightingale Electrics, on the recommendation of a friend. We bought a vanity unit, and while browsing through the store, I couldn't believe the diversity of the products, have been recommending it to all and will be back. I will be taking my friend from Queensland to this store.
Have lived in Melbourne for a long time now, I can't believe I have never heard of it. Best kept secret in Melbourne. Many happy years of trading.
Thank you Christine