Gabba Collision Repair Centre

harryjack  Newbie   1 review

Would not recommend. Staff friendly and efficient but paint work on car very poor. Complained on collecting car but told nothing more could be done and other staff hostile. Emailed management but no response at all. Very dissatisfied.

olliesmith   4 reviews

Had a big job done there that was not done properly, I have been back several times over issues with their repairs and the final straw came when they blamed the manufacturer of the vehicles and told me to take it to a dealership. Once I did this the dealer called and asked if it had been in a collision to which I said yes then they informed me that the repair wasn't done properly as they had found more things deep in the body that weren't put in properly.

Needless to say I was fuming as now I'm driving a car which I don't know how things are "under the hood".

Definitely not recommended, I've been told by an assessor who I know personally that some repairers work looks great to the end customer but are actually botched jobs.

I guess this is one of them...

C.R.   2 reviews

What a gem! Fabulous service with really helpful staff. I went in for a quote and because I only wanted to fix and not fully repair, my car was sorted and back on the road in less than 10 minutes. Free of charge. It made my day. I can't praise them enough. I would highly recommend Gabba Collision Repairs to everyone. A refreshing experience. Well done!!!!!

checkit  Newbie   1 review

Thankyou!... to Gabba Collision Repair Centre management and trades staff, for continuing to produce such high quality accident repairs.

Our vehicle inspections have documented thorough completion of crash damage repairs to above insurance standards and prove dealer factory conditions can be duplicated without fault within your control.

Your corporate business style and vehicle facilitation are obvious factors for your professionalism and we therefore recommend your business as a CHECK-IT AUSTRALIA Preferred Repairer to all in the need for accident repairs.

Check-it Australia, Youll be glad we did!
www.checkit.com.au/vehicles
1800 207 347

majortom  Newbie   1 review

Simply brilliant. Bonez4Me must have caught them on a busy day. Had my car repaired there a few times and each time the service and repairs have been top notch. The workshop looks amazing. First time I walked in I was like, "this ain't some two bit grease shop!!"

Impressive!!!

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  Brisieman Newbie 

  Well, have my car there now and mixed feelings, letâ??s see what happens in a week.....

  3 months ago

  REPORT

Bonez4Me  Newbie   1 review

Unfortunately our insurer uses them as a recommended repairer so we couldn't escape. It went wrong immediately when we contacted them about the repair procedure, which would be fairly stock standard you would expect. However, we spoke to about 3 different people on different days all having a completely different story about the repair procedure, ranging from yeah just turn up to we have to schedule an appointment for that. Turning up at the place they couldn't be bothered to assist us down to being plain rude: you should have made an appointment, where are your papers?. Unfortunately different receptionists seemed to be gifted with the same client unfriendliness. Finally getting to speak to the client manager didn't make things any better. They literally promised us everything from yes, we can do this to no worries, we will take care of that but in the end it just doesn't happen. Notable events were: making an appointment for 8:00AM to be told that the assessor never comes in before 9:00AM, handing over all the documentation one day and the next day being asked where are you papers? You should have brought your papers. Overall, an awful experience.

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  GCRC Newbie 

  We are disappointed you didn't have a very good experience when we repaired your vehicle. It would've been nice if you had brought your concerns to the attention of management rather than posting them anonymously on the internet as we would have made every effort to get to the bottom of your confusion. We have recently been training new front of office staff and some times the complexity of the repair approval process can be confusing until new staff are comfortable knowing correct procedure. We encourage you to contact our office regarding the problems you had.

  2 years ago

  REPORT