Gateway have been fantastic - my husband and I moved to Leopold and within days the car died and we didn't have all the money to fix it so the lovely people at gateway lets us put down some of the money and organised a payment schedule for us. They have ALWAYS called when they have found something wrong with the car BEFORE fixing it - to make sure we can afford it. The only thing I can fault is that there always seems to be something extra wrong besides just a service - which may just be my car!