Geeks2U comes to you to solve all of your tech problems, same day, nationwide, seven days a week. We've helped more than 200,000 Australians get the most out of their technology. Windows, Macs, tablets, mobiles, TVs: if it hums, beeps or clicks - we can help!
I was recommended Geeks2U by a work colleague who was able to recover all of their documents and files on the Windows computer. I have a Mac and the Geeks2U staff were able to do the same for me. They're not only very friendly, but they clearly know what they're doing.
Thanks so much for the review Kristie. Very much appreciated and glad to hear the service was a success!
Used this company through work and was not totally satisfied. The gentleman that came fixed the problem we had but after he left we realised he had somehow uninstalled our printers and it was very time consuming to set this back up.
Hi jmer, thank you for your review. I?m sorry to hear this. I'd be happy to organise a warranty service to ensure there are no further issues. Could I please ask you to send through your details to firstname.lastname@example.org so we can make contact. Regards, Justin.
Can't say I was thrilled with this mob. They came to my house and tried to fix the problem, though admittedly i was not charged as they didn't know what to do. Eventually I called my computer company ( the manufacturer, won't say the name) and they determined that the mother board had died. I hadn't heard of this. When this happens, it's time to bury yourread more
Thanks very much for the feedback Sally, sorry to hear we weren't able to assist, but glad to hear you were able to recover your data. Kind regards, Justin.
OVERPRICED. You will notice the people with good reviews are the ones that have had simple virus checks and backups. In my experience, companies like this charge a lot but pay their employees/sub contractors very little. Any DECENT tech would not work for these prices. That leaves Geeks2u customers with the duds. PLEASE READ REVIEWS CAREFULLY BEFORE YOUread more
Hi Jason, thanks for your comments. Customer satisfaction is very important to us and inline with our 30 day guarantee, we have not charged you for the service. Thank you for the additional information that you mailed through on Friday and also for your time on the phoneread more
DO NOT USE THIS COMPANY. Absolutely horrific. Just problem after problem with them. I broke my laptop by dropping it and called them to fix it. Saw on their website that they may be able to fix it at home so went for it. A technician turned up and looked/listened to my laptop. This person then decided it was probably just a loose connection, no big deal soread more
I'm very sorry to hear that your experience with Geeks2U hasn't been a positive one. I'd really like the opportunity to turn this around however I have unfortunately been unable to locate your customer file. If it's not too inconvenient, could I please ask you to send through yourread more
you geeks are geniuses, I had a virus in my PC and they rescued it along with my work files. They taught me how to back up files and now my PC runs at maximum efficiency. the photos on it were priceless so was prepared to pay whatever to recover. It was cost effective, I highly recommend them.
I had them look at two of my problems. One related to a Ipod to computer problem. They did say they might not be able to fix it which they didn't. I STILL GOT CHARGED. The house computer was next. The first and second so called technican's didn't know any thing and the second made the computer totally useless. They sent the fix it man, failed too but at leastread more
Thanks for your post Richard. I'm really sorry to hear that our service did not meet your expectations and that you are still having ongoing issues. I'd very much like to discuss the issues you've raised. If it's not too much of an inconvenience, could I please ask you to giveread more