I had them look at two of my problems. One related to a Ipod to computer problem. They did say they might not be able to fix it which they didn't. I STILL GOT CHARGED.
The house computer was next.
The first and second so called technican's didn't know any thing and the second made the computer totally useless. They sent the fix it man, failed too but at least the computer now turned on.
To this day after all the promises we still cant print or get emails from the home computer. That's all we wanted to do. Lots of money spent for no result.