The staff here, with few exceptions, are incredibly rude. The membership is not cheap yet you're made to feel like an imposition on their time and heaven help you if a staff wants to use the equipment you're already using. A staff actually scoffed at me this morning because I was using a weight machine that staff wanted client to use. When considering joining up as a member I was also told I couldn't use my free trial pass unless I was going to join up as a full member. The gym itself is ok for classes and cardio equipment but its really badly set up for free weights and machine weights. Unfortunately this is the closest gym to my house. I think if another gym were to open in mentone they'd do very well as most of the people I speak with at genesis find the staff very rude.