German Auto Haus

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Passionate about the product, our business and what we do

German Auto Haus is renowned in the motor industry as one of the leading independent service and repair workshops in Melbourne.  Being centrally located in Richmond (GPS type in Cremorne), our clients come from all over Melbourne to service their vehicle with us. We specialise in the following car-makers since more than three decades: 
- BMW
- MINI
- Audi 
- Mercedes-Benz 
- VW 

We source genuine parts at very competitive prices. We are VACC accredited and all our work is guaranteed. If you require any help with your vehicle, it would be our pleasure to provide you with the highest standard of professional service to you. Come and be surprised!

Reviews of German Auto Haus

  • william.c
    william.c  Newbie   1 review
    I`ve been a customer at German Auto Haus for several years now and can not express my gratitude to Andreas and his team. The cars, which I`ve been servicing at German Auto Haus include a Mercedes Benz 560 SEC, BMW 323 CI, and a BMW 735 I. German Auto Haus understands customer service which is a major factor for me, having resided in the United States for the past 15 years. Under the direction of Andreas, his team repair and service what is necessary at very reasonable rates and I could not be happier with their service. I would recommend German Auto Haus to anyone who has a European motor car that requires servicing and or fixing for any problem that may have occurred.

    William C.

    6 months ago

  • jason45
    jason45  Newbie   1 review
    I`m very impressed with the professionalism and service at German Auto Haus. Picked up my Mercedes ML270 from a major service last week. The car also had some issue as the brake light and a beeping sound turned on without any reason. Andreas and his team found the problem and took the time to explain to me what exactly had been done to the car.
    Excellent service at reasonable prices I will only use German Auto Haus from now on!

    7 months ago

  • joehlmann
    joehlmann  Newbie   1 review
    Asked to get a quote on a Minor service for a BMW 1 series very simple request and was put on hold for 5 mins twice and finally told I would be called back .....3 hours went by and contacted them again and was put on hold again and finally was told to send request via email !!!

    These guys are a joke I asked to be called back on the principle of the thing and still waiting...If this is there idea of customer service I hate to think of what would happen if I used these people

    10 months ago

  • jeanettekc
    jeanettekc  Newbie   1 review
    Got my beloved Audi serviced here last year, and was really unimpressed by this company. This is why:

    - They forgot my booking, despite the fact that I'd called to confirm, and therefore did not provide the replacement car on the day that they had promised me. I was late to work.

    - Ignored my request to check out a particular issue. I was dismissed with 'It's fine. We didn't hear anything'. The issues still exists today.

    - I was told that they couldn't find the 'lock nut' to remove my tires, and therefore couldn't check my breaks or complete the service properly. Upon taking my car to Audi Servicing recently, I was informed that my car doesn't actually NEED a lock nut to remove my tires, meaning that they could have done the job properly.

    It's so hard to find a good mechanic, and being new to the neighbourhood, I had hoped for the best with this company, only to be disappointed., I think it's important that anyone who is considering using them know about the issues I experienced.

    1 year ago

  • Monday:
    8:00 AM-6:00 PM
  • Tuesday:
    8:00 AM-6:00 PM
  • Wednesday:
    8:00 AM-6:00 PM
  • Thursday:
    8:00 AM-6:00 PM
  • Friday:
    8:00 AM-5:30 PM

Mechanic

Service Options

Steering Transmission Service Engine Rebuilding Brakes Customising Diagnosis Safety Checks Suspension Restorations Air Conditioning Inspection Reports Cooling System Flushing Log Book Servicing Fleet Servicing Tune-Ups Warranty Service Servicing New Car Servicing

Make

Volkswagen Mercedes-Benz Audi BMW

Vehicle

Car

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