OPEN TODAY: 7:00 am - 10:00 pm
Mon 7:00 am - 10:00 pm
Tue 7:00 am - 10:00 pm
Wed 7:00 am - 10:00 pm
Thu 7:00 am - 10:00 pm
Fri 7:00 am - 10:00 pm
Sat 8:00 am - 10:00 pm
Sun 8:00 am - 10:00 pm
  • To Ginninderra Medical & Dental Centre

Affordable | Accessible | Healthcare

Open 365 days
Bulk Billing GPs
No Appointment necessary

Reviews of Ginninderra Medical & Dental Centre

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  • LS013 Newbie   2 reviews
    Rude and arrogant.They seemed very disinterested with my concern. Waited for 2.5 hours before finally seeing the GP. I was in there for literally 5 minutes before they told me to leave. Spent more time telling how inconsiderate I was about the other people waiting then actually helping me.
    And no my concern was not a waste of time.

    The general staff seemed nice enough.

    4 months ago - 18/05/2014

  • andy271127 Newbie   1 review
    The bad reviews below are not warranted. I am a manger in hospitality and I have nothing but praise for the staff and the clinic especially after the clientele they have to deal with. Then I found out it was bulk billed on departure. How can you complain when it is FREE. This clinic is superior than the ones I have to pay to see a doctor. Having the radiology right there as well is a bonus. I was well looked after.

    11 months ago - 15/10/2013

  • Bender76   13 reviews
    I've been a couple of times for my young kids and both times have been good. Reception staff was pleasant and friendly. There was a large number of people waiting but the doctors made great progress and we were out of there within an hour. When my wife took one of my boys in with contagious conjunctivitis they even put her in a private waiting room which I thought was considerate to the other patients. I wouldn't use them as a replacement for a regular GP but they've saved our skin a few times with after hours illness and injuries.
  • noker   3 reviews
    Been here many times and i found the staff nice compared to other medical center but the wait times are crazy sometimes 4 hours. In defence for the receptionist here they do get alot of rude derelict people complaining and abusing them, this also makes the long waits worse.
  • sunflower1 Newbie   1 review
    I've always found Ginninderra Medical Centre a terrific place for so many reasons. I live nowhere near Belconnen, but catch 2 buses just to attend this place. I've been to this Medical Centre a number of times in the past few years, and I've always found the Staff and Doctors, to be friendly and helpful. Plus, my favourite Doctor works here. He used to be at a Medical Centre a 5 minute walk from my place, but now I travel over to Belconnen just to see Dr. Paek. He is a wonderful young caring Doctor. I love the lounges and that huge TV that I park myself in front of. I feel like I'm in my own lounge room. The only problem was I didn't get to finish watching the TV show LOL. I didn't have to go to a Chemist either, to get my script done, as there is a Chemist you have to walk past, in the same building. I've sat on the lounges, watching the Receptionists juggle the phones and the constant stream of people they serve. As humans, we all hate to wait. I admit, I look for the shortest checkout queque at the Supermarket, but I've never had to wait at the Medical Centre front counter for more than 2 minutes. I'm going out there early next week, and I look forward to it, and Thankyou to Elaine who took my phone call today.
  • yellowred Newbie   1 review
    Staff rude/disinterested each and every visit, last visit I was the only person standing at the desk , I waited for the staff to finish the lengthy personal phone call, staff didnt bother to look at me when they did get around to serving me. I only go here when I cant get into my regular doctor as appointments are not available, meaning Im in the waiting room a long time and they dont bulk bill.
  • lilgchick Newbie   1 review
    I have been to this medical centre on a number of occasions - both for myself and for my 2 year old. This is the option I take when we become ill and cannot get into see our regular GP.

    If you expect these things then the experience may not be too much of a disappointment:

    -The staff will talk to you in a rude manner.
    - There will be up to a 3 hour wait to see the medical staff.

    The fees at Ginninderra Medical Centre are roughly the same as anywhere else in Canberra. At Ginninderra Medical it is $30 to see the medical staff ($60 if you do not have a medicare card) and free if you are a child under 16 with a medicare card.

    Any GP will bulk bill a child under 16 and you will not have to pay for your appointment (this is because they are considered a student until they finish high school). When I see my regular GP, the fee for the consultation is $70 (I have a medicare card but not a health care card). I then get roughly $35 back from medicare.

    So if you do the math - a GP I get to see probably within half an hour of arriving at the practice and who knows what they talking about will only cost me about $5 more then going to Ginninderra Medical Centre.
  • Ian Jones   4 reviews
    The lady I dealt with at reception went out of her way to help me. I forgot my Medicare card and she made some phone calls saving me $60. She was friendly and courteous.
  • Kinyo   7 reviews
    So I decided to give this place another chance. Again, I had to wait a while to be served. I waited 15 minutes, noticed all people who arrived after me had been called, so I approached the front desk to inquire where I was in the queue. They told me I had been called 20 minutes ago in the rudest tone of voice. I then proceeded to tell them I had been sitting right in front of them since I arrived. They then placed me last in the queue. I would never ever go to this place again, staff manners and attitudes are disgusting.
  • adcscj Newbie   1 review
    I disagree with the recent reviews, i believe all the staff there are amazing, so friendly, helpful and compassionate. I have worked in a big medical centre previously and to be honest it was hard to be happy a bubbly all day while sick people surround you. all of the staff at this medical centre do an amazing job. i have been there recently and saw 2 reception staff members verbally abused, this patient was so aggressive... so tell me... would you be happy and bubbly after going through that half the time you're at work? I DON'T THINK SO! If you're not happy with the service provided to you its simple don't go there then people like me who are quite content with the service wont have to wait as long. you wont though will you? NO because you don't want to pay more to go else where so how about putting the shoe on the other foot? would you enjoy sitting in a building all day being abused and listening to other peoples problems (which by the way you don't need to tell them) no where else in Canberra provides the same service so quit whining! the 'behaviour' of the men and women who work in this facility should be applauded not criticised. My bet is all of you winging about them wouldn't last a day doing what they do!

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