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Reviews of Glenvill

  • koala80
    koala80  Local Star   97 reviews
    We had great experience with Glenvill Homes. We decided to demolish our old house and build new double storey home on the same block. We found Glenvill through their display home in Plenty, Glen Vista, and rang them up in Caulfield (Head Office) and described them our situation, that we want to demolish and then build and they took over the whole project for us. They organised the demolish company, temporary fencing, everything, we literaly sat back and relaxed while the team at Glenvill took over everything. If there were any changes to original contract, they notified us via email and regular mail, communication was always honest and prompt. We built this home 2 years ago. The contract stated the house will be finished within 12 months, but in fact it was finished before its due date which made us very happy. After final inspection and hand over, we had 2 issues: popping flooring in one bedroom and one side of the gutter couldn't cope with heavy rainfall we had last year. Both issues were fixed in the same week when I rang their maintanance manager and till this day we have not had one problem. What amazes me the most, there is not one crack on the walls or skirting boards, brick work is excellent and paint job all around the house is awesome.
    Overall, we had great experience with Glenvill, communication was always good and fluent, service excellent and the fact that we just sat back and "relaxed" while our 4 bedroom double storey home was beeing built tops it off for us.
    They also didn't mind changing their original floor plan to our requests, they were flexible and did not complicate at all (we changed the lenght of alfresco, the size of garage,the main bathroom - took out the bath area and added extended shower area,etc...). We said, if we ever build again, we are going with Glenvill.

    6 months ago

  • paky man
    paky man  Newbie   1 review
    Our experience with Glenvill homes was to say the least very disappointing, their customer service was average during construction, then once final payment was received it stopped completely, our home was very basic and yet the overall 'finishing' is below an average standard. Over six months has past and we have tasks payed for and not completed. Phone calls not returned and ignored.
    I would not recommend this company.

    11 months ago

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