They've changed management since our last review, the customer service is consistent and premises seem better maintained - improvement in cleanliness and general tidiness. As with most GJs, one can taste variations in the coffee, though they've always used GJ's Special Blend. I always drink soy latte and over the past several visits, found them to be inconsistent. However, this is understandable as they have different baristas at different times, even though it looks like they use the same soy milk.
Nice GJ store with an alfresco area that is unfortunately used by smokers a majority of the time, forcing non-smokers to enjoy coffee indoors. Staff are prompt and helpful. Expect the table and chairs to be strewn about by customers at times as staff is always busy.