I bought a $69 voucher including cut, colour, ghd. After reading all the reviews I thought I might have wasted my money...but I enjoyed the experience, except a couple of things. When I first called I had the rudest person answer and be ended up saying couldn't book me in and the management would call me back. The management did, but when I complained about how the first staff treated me just said 'that person shouldn't answer phones ' and 'we are very busy' - it's not my fault they're busy, I should have got an apology. I booked in despite this initial impression and I'm glad I did.
I had Zophie and she was fabulous. She spent quite a while with me trying to pick a colour (I'm choosy and I haven't colored my heart for ages) and then spent good time making sure she knew what style I wanted cut. I got tea while my colour set, there's a tv right there to watch, it had a nice atmosphere. I'd recommend bringing your own magazine unless you love hair magazines - boring! I'm 100% happy with my hair and I would recommend the place if you get a voucher.