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I have been getting my hair done at this salon since it was in Clayton and I have never had any problems with the service. As a busy mum of two, the owner is very accommodating with appointment times and if I have to cancel at the last moment she is always understanding. I had been getting my hair done in salons in St Kilda and Kooyong prior to this salon and I can honestly say the quality of the service is second to none. My colour, cut and blow waves areread more
Please don't go to this place.I went in for a hair cut and they did a such a bad job I had to complain.The management was careless. Please avoid this place if you can.
Hi there my names Nadia the hairdresser, and owner of Hair to stay, as I have had a successful business for 5 years, we don't let clients leave the salon unhappy and out policy is if u are unhappy we are more then happy to fix any of our mistakes for a free charge. So I'm sure if I had of given us this opportunity we would have been more then happy to fit youread more
I have been going for about a year for waxing and hair cuts and have not experienced any of the negative stuff on here. I am very happy and have recommended it to my friends. I have not used any coupons mentioned by other posts so I cannot comment on that. I will continue to go as the service is fine and the price is great.
I purchased a voucher from Scoupon for foils, cut and blowdry. I have never experienced such rudeness on the telephone from someone in customer service. It was very clear they treat the "scoupon" customers very differently. I was told there was plenty of availability however when mentioning I wanted to use my scoupon all of a sudden they were booked out for 3 weeks even though I could go on any day! I then made an appointment only for it to be cancelledread more
I too purchased a scoopon for the same thing and had made 3 appointments, each time with a new excuse. I am Horrified to see all these bad reviews. Maybe the owner should take a look at this negative feedback and learn better customer service. I was furious after being cancelled the third time so I have lodged a complaint with scoopon! Veryread more
I have never been to a hair salon where i have been treated so poorly as i have at Hair To Stay. The hairdresser was running very late, which i understand happens but the hairdresser was also very rude in tone with the way I was spoke at after asking what was going on with my appointment. While i was finally getting my color done i was made to feel unwelcome and uncomfortable. The hairdresser put very poor effort into my hair and the result was an example of it. I haveread more