I went in here looking for a hair dye I usually buy at the Geelong store, which by the way have lovely staff.
I was treated like an idiot as I tried to describe what I wanted to them, they were stern, blunt, and absolutely rude.
I walked out with a product they reccomended which made my hair horrible, dry, and fall out, and I will never go back there... not even to return the product (the unopened one of course) - in fear of being belittled like I was.