I can agree with both negative reviews. I also purchased a special deal for $89 for 3 treatments, and also believed them to separate treatments. It was almost impossible to get a booking, the owner said they were very busy and I could only come in on their "quiet" days (Mondays / Tuesdays) as I had a special deal. She was very nasty, and acted like she didn't want to redeem the voucher. When I arrived, they kept me waiting 45 minutes, then they spent less than 20 minutes on my face. They were the RUDEST I have ever met! They continually made mean comments about my skin, the products I used, then tried to push over priced new products on me which they claimed are the ONLY ones that worked. I cannot over emphasis how horrible their rude behavior is, how much it upsets me, and how terrible the treatment was. I WOULD NEVER RECOMMEND THIS BUSINESS. DON'T PUT YOURSELF THROUGH THE HUMILIATION.