The Pet Lovers' Choice

For the last 30 years Hanrob Pet Hotels has been passionately caring for cats and dogs while their owners are away. Our aim isn't just to provide your pets with the best possible attention, it's to provide them with a unique experience so that they'll feel like they're on holidays too.

And, to ensure your pet gets the most out of their stay, we offer extra grooming and world-class training options for all our guests. With over 140 vets across Australia already recommending Hanrob Pet Hotels, and the widest range of convenient and fun transport options, Hanrob Pet Hotels really is the Pet Lovers' Choice.

Reviews of Hanrob Pet Hotels

Review guidelines

All reviews and comments are screened by our team of moderators who work around the clock. We publish, reject, edit and remove reviews and comments at our discretion.

We accept reviews and comments which appear to be legitimate, honest and based on first-hand experiences with businesses.

We reject reviews and comments if they:

  • Don’t appear to be based on a genuine experience.
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Our decision to reject a review or comment is final and no further correspondence will be entered into. Read our complete review guidelines here.

  • Lesley88 Newbie   1 review
    Our dog can now walk to heel!!!!

    4 days ago - 15/04/2014

  • Theissys Newbie   1 review
    Great service, really cared for our dogs, excellent follow up, kind and caring staff. My dogs were well loved and well cared for during their stay. No complaints and would absolutely use them again and recommend them to others.

    1 week ago - 10/04/2014

  • Catgrrl Newbie   1 review
    We have been using Hanrob at the airport for my Benito's holidays for a few years now. I feel so confident leaving him in their care. The premises are beautifully maintained, the professional and friendly staff are a pleasure to deal with, and my cat is always so happy - both on arrival and when we pick him up.I would not hesitate in recommending Hanrob to any loving pet owners out there!

    1 week ago - 08/04/2014

  • Cuddles & Fizzy Newbie   1 review
    Our dogs, Cuddles and Fizzy are always happy to arrive at Hanrob and you can tell that the staff genuinely enjoy looking after them by the way they speak to them and then inform us of their adventures when we return.

    1 week ago - 07/04/2014

  • Mr Ru Newbie   1 review
    After a bad experience with boarding our staffy, Mr Ru, (we suspect he did not get a lot of attention and Rupert, like all staffies, loves human interaction) we have been reluctant to board him. We have relied on neighbours over several years to look after him when we go away. However, an emergency resulted in boarding Mr Ru at Hanrob Heathcote. We have boarded him twice with Hanrob now and wouldnt board him anywhere else even though we live in Nowra. After Ruperts first stay it was obvious that the staff provided him with lots of attention and play because he was a much happier dog when we picked him up. As Rupert is getting older (nearly 12 years of age), he suffers from arthritis in his legs. Hanrob staff took extra care with him during his last visit to make sure he stayed healthy and happy. The report cards are a nice touch. I highly recommend Hanrob as a boarding kennel.

    2 weeks ago - 04/04/2014

  • GossGordon Newbie   1 review
    We've been using Hanrob for many years to look after our dogs Hugo and Bailey. They would stay with Hanrob around 3-4 times a year. We always find that our dogs are just as happy arriving at Hanrob as they are coming home after a visit it seems pretty clear to us that they enjoy their time with them!

    2 weeks ago - 03/04/2014

  • Matilda4444 Newbie   1 review
    I am comfortable leaving my two dogs with Hanrob when we go away. I know that they will be well looked after and that they are in a kind environment. Also, Hanrob pick up from our vet in Enfield which is very convenient. The report cards at the end of their stay are a nice touch. It seems a very professional and well run organisation.

    2 weeks ago - 03/04/2014

  • Peta O Newbie   1 review
    My dog Sunny often stays at Hanrob while we go on holidays. I can trust that the Hanrob staff are looking after our dog properly and being kind to him.

    2 weeks ago - 02/04/2014

  • Hardyhouse Newbie   1 review
    I have just recently used Hanrob's doggie day care and service provided for both myself and my dog was excellent!

    2 weeks ago - 02/04/2014

  • ali-b Newbie   1 review
    We've used Hanrob a few times now and they have always been incredibly convenient and professional. We use the airport location when going away for short trips, it's great to be able to drop Igby off on the way to the terminal and minimise the time that he has to spend away from home. Heathcote has been great for longer stays. We always love seeing the photos of our pup that the team post online!
    Igby always comes home happy and well-adjusted which is all any dog owner could ask for!

    2 weeks ago - 02/04/2014

Opening Hours for Monday:

8:00 AM-5:30 PM

Opening Hours for Tuesday:

8:00 AM-5:30 PM

Opening Hours for Wednesday:

8:00 AM-5:30 PM

Opening Hours for Thursday:

8:00 AM-5:30 PM

Opening Hours for Friday:

8:00 AM-5:30 PM

Opening Hours for Saturday:

8:00 AM-5:30 PM

Opening Hours for Sunday:

4:00 PM-6:00 PM
Additional Information

Times Vary - call for details

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Pet Boarding

Service Options

Beds Washing Grooming Home Visiting Service Heated Flooring Pick-Up Service Training Exercise Yards

Length of Stay

Short Term Weekly Monthly Long Term Overnight

  • ABN: 69 082 974 936

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