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  • To Harvey Norman Joondalup

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Reviews of Harvey Norman Joondalup

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  • Vanessa Dwyer   3 reviews
    I recently made a purchase and was very satisfied with service received and prompt delivery. Thank you

    3 months ago - 09/07/2014

  • beaujan7 Newbie   2 reviews
    I complained about my experience at HN Joonalop and the store rectified the problem beyond expectations - Thank You

    5 months ago - 11/05/2014

  • beaujan7 Newbie   2 reviews
    Well, Harvey Norman at Joondalup - today YOU FAILED ..
    10 days ago I bought two Nespresso machines based on your adverts in the West Australian, Your advert didn't say red only but I guess you will get round that by saying the picture "implied" only red because that was what was featured - so, ok, I bought your red one at your special price and I bought your white one at the not so special price. I then find out you have no stocks of either, but to get the special price I have to buy there & then and pick them up when new stocks arrived.... ok I accepted that. Today at 10.10am I get a message to say my machines are ready to be picked up - great, so I can have that special best in the world nespresso coffee for Mothers Day & give my daughter the red one (even though I wanted the blue one for her & the white for me) for Mothers Day. Well, my daughter will get her machine, but I won't because someone in your organisation sold mine between 10.10 and 4.30 this afternoon. Full marks to the management who offered to deliver the machine to me when it turns up...but no coffee for me on Mothers day. I hope you reccompence management for delivering my machine, but as a management you really need to sort your staff & stock out. As I said - the management at Harvey Norman Joondalup FAILED TODAY.

    5 months ago - 10/05/2014

  • Karen Jacobs   2 reviews
    On Sunday, 3rd March, my husband and I went to purchase a Delonghi Dulco Gusto Circolo coffee machine at Harvey Norman Joondalup. We are frequent customers of this store and have spent a considerable amount of $$$$$ ther The Delonghi staff spoke to me like I was 2 years old. Worst of all, doesn't know their products. When I stated that I had been watching the price of this particular coffee machine for about 6 months on the internet rudely said in a loud voice "that's not possible, this machine has only been out 3 months". I looked into this and have found out that this machine was actually launched in Sept 2012 in Australia.

    I would just like to thank Jane (Appliance Manager) for making me feel better and giving me some free coffee pods and also Marcus for contacting me and understanding my complaint and for just saying the right things and having a compassionate ear.
  • SammyJC   10 reviews
    Yosi helped us pick out a bunch of appliances for our new house, great guy, gave us some real good prices and wasn't too pushy on the extended warranty thing. He even extended the warranty for the TV at no charge!
  • taniaet Area Expert   174 reviews
    great store, staff are really helpfull

Harvey Norman

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