We would like to congratulate your staff at the Bella Vista Store NSW Robert R in air con dept was so helpful both on the tel,. and face to face. Not only did we complete the deal late on Thursday evening he also tel next day to store to advise Andrew that we would be faxing in paperwork .This was his day off.. This done Andrew advised us to call in to sign paperwork which we did on Sunday, again Robert R was very polite and helpful and we have now received our air con from your delivery guys , who also were very polite and happy guys. Thank you for such prompt and efficient service to Robert R and Andrew, and the the delivery guys who made this purchase a pleasure. Well done Guys Val & Graeme Sinclair 6 Bond Street Ropes Crossing NS 2760.