Very disappointing with the level of customer service of the business. I asked for a quote and instead of returning my phone call as was promised I received a large invoice for work I did not ask for and when questioned never got an apology but a slightly discounted bill (for work I didn't want) which I had to had to pay to get my machine back. My mower was over serviced without any communication to me at all. When I actually just asked for a phone call before beginning work for a quote which is a standard process in other stores. Buyer beware shop around.