Arrived in Sydney late at night after a delayed & eventful flight due to bad weather. So feeling a bit jaded and tired, we made our way to Hertz. The office was full, but one of the staff acknowledged us to say they wouldn't be long. Good start in my book. A few minutes later we were served by Daniel, who was super efficient and friendly. Within ten minutes we were on our way. Returning the car a couple of days later was another smooth process. Very friendly staff. Recommend!!!
Have marked mid-way though, because since returning have noticed substantial extra charges on our credit card that don't match our receipt. Currently awaiting a response from the customer relations team.....stay tuned. Hoping for a good outcome.